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How fnu88 Handles Your Personal Data

At fnu88, we are clear about what data we collect from your account, why we collect it, and how long we keep it.

Data collected only as neededEncrypted account storageYour right to request deletionNo third-party data salesIndia-specific data handling
fnu88 How fnu88 Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to exercise any right under this policy — access, correction, deletion or a copy of your data — our privacy team is available through the channels below.

Privacy Email Send your data request, correction notice or deletion demand directly to our privacy inbox. We acknowledge every email within two business days and aim to resolve requests in full within 30 calendar days.
Live Chat Support Reach our support agents via the live chat widget inside your account. For privacy matters, ask the agent to escalate to the data team — they will log a formal ticket and follow up by email.
Help Centre Portal Our help centre has a dedicated privacy request form. Fill in your account details and choose the type of request. The form routes directly to the privacy team so nothing gets lost in a general queue.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security at fnu88

We have built specific controls around every stage of your data lifecycle — from the moment you enter your details through to the point your account is closed.

Encrypted Storage

All personal data — including your name, contact details and KYC documents — is stored using AES-256 encryption. Databases are hosted on access-controlled servers, and only authorised personnel can query them. No plain-text personal data is written to logs.

Cookie Policy

We use strictly necessary cookies to keep your session active and functional cookies to remember your language and currency settings. Analytics cookies, which collect anonymised session data, can be switched off from the cookie preferences panel in your account settings.

Payment Data Handling

When you transact via UPI, Paytm or PhonePe, we receive a payment reference and status code — we do not store your full UPI handle or wallet PIN. Payment processors hold card or wallet credentials under their own security certifications; we never see the raw sensitive strings.

Data Retention Period

Account data is kept for as long as your account remains active and for a defined period afterward as required by applicable law. Once the retention period expires, data is deleted from live systems and purged from backups within the next scheduled cycle.

Third-Party Sharing

We share your data only with service providers who need it to operate your account — for example, identity verification partners and payment processors. We never sell your personal data to advertisers or data brokers, and all third-party processors operate under written data-processing agreements.

Account Access Controls

You can view the data we hold about you at any time from the account settings page. To request a correction or deletion, use the privacy request form in the help centre. We will confirm receipt within two business days and update or remove the relevant data within 30 days.

Your Privacy Rights at fnu88 – Common Questions

The questions below cover the data rights we receive most often from account holders in India. If your question is not listed here, the privacy request form in the help centre is the quickest path to a specific answer from our data team.

We collect your name, email address, mobile number, date of birth and a government-issued identity document for KYC. We also record your device type, IP address and session activity to detect unauthorised access and meet our legal obligations.

Submit a data access request through the privacy form in the help centre or email our privacy inbox directly. Include your registered email address and account ID. We will compile and send you a copy of your data within 30 calendar days.

Yes. Send a deletion request via the help centre privacy form or by email. We will remove your data from live systems once the legally required retention period has passed. We will confirm in writing when deletion is complete.

No. We do not sell or rent your personal data to advertisers or marketing companies. Data is shared only with processors who help us run your account — such as KYC providers and payment processors — under strict contractual controls.

We receive only a payment reference and a success or failure status from UPI, Paytm and PhonePe. Your full UPI handle, wallet PIN and bank credentials are held by the respective payment processor under their own security standards — we never store those raw values.

You can update basic contact details directly from the account settings page. For KYC documents or name corrections, submit a correction request through the help centre privacy form. Our team will verify and update the record within 30 days.

We use session cookies that are strictly necessary for the platform to function, plus optional analytics cookies that collect anonymised data. You can switch off analytics cookies at any time from the cookie preferences panel inside your account settings.